Your privacy matters to us. This Policy explains exactly what personal data Pakrom collects, how we use and protect it, and the rights you hold as a user — including users accessing the platform from across Pakistan.
A plain-English summary of the key privacy commitments Pakrom makes to every user. The full legal text follows in the sections below.
All personal data is protected with industry-standard encryption in transit and at rest. We apply appropriate technical and organisational security measures to prevent unauthorised access, disclosure or loss.
Pakrom does not sell, rent or trade your personal information to third parties for marketing purposes — ever. Data shared with service providers is governed by strict contractual obligations and used only as needed to operate the platform.
We collect only the personal data necessary to operate your account, provide our services, meet legal obligations and comply with responsible-gambling requirements. No unnecessary data collection takes place.
You have the right to access, correct, delete and port your personal data. You may withdraw consent for non-essential processing at any time. Requests are handled promptly and without unnecessary barriers.
Pakrom uses cookies and similar tracking technologies for session management, performance analytics and functional purposes. We explain exactly what cookies we use and provide options to manage your preferences.
We will always communicate clearly about how your data is used and notify you of any material changes to this Policy. We do not hide significant changes in vague language or bury them in lengthy documents without notice.
This Privacy Policy ("Policy") governs the collection, processing, storage, use and disclosure of personal data by Pakrom, the operator of the online gambling information and entertainment platform accessible at https://pakrom.cam ("the Platform").
Pakrom is an English-language resource designed for Pakistani users. We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy explains in clear terms what data we collect, why we collect it, how we use and protect it, how long we keep it, and what rights you hold over your own information.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, all of which form part of the contractual and ethical framework governing your use of the Platform.
For the purposes of this Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can identify a natural person, directly or indirectly — including name, email address, IP address, device identifiers and account credentials. |
| "Processing" | Any operation performed on personal data — including collection, recording, storage, use, disclosure, transmission, deletion or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this case, Pakrom. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller under a contractual agreement. |
| "Consent" | Freely given, specific, informed and unambiguous agreement by the User to the processing of their personal data for a stated purpose. |
| "Cookies" | Small text files placed on a User's device by the Platform to store session information, preferences or analytical data. |
| "User" / "You" | Any individual accessing or using the Platform, whether or not they hold a registered account. |
| "KYC" | Know Your Customer — the identity and age verification process that may be required by the Platform or a referenced operator before processing certain requests. |
Pakrom acts as the Data Controller with respect to personal data collected through the Platform. As Data Controller, Pakrom is responsible for determining how and why your personal data is processed, and for ensuring that such processing is lawful, fair and transparent.
Where Pakrom engages third-party service providers (Data Processors) to carry out specific functions — such as platform hosting, analytics, email communication or security services — such processors operate under written data processing agreements and may process personal data only for the purposes and to the extent authorised by Pakrom.
For all privacy-related enquiries, please contact Pakrom using the details provided in Section 17 of this Policy.
Pakrom collects personal data in the following categories, depending on your interaction with the Platform:
When you create an account on the Platform, we collect:
Where identity verification is required, we may collect:
Automatically collected when you use the Platform:
When you contact Pakrom support or communicate with us:
Where the Platform captures payment method references for informational purposes (e.g., familiarity with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or cryptocurrency options), this is used purely for contextual platform customisation. Pakrom does not process, store or transmit full financial account credentials, card numbers or bank account details. Any actual payment processing is handled exclusively by the relevant operator's own secure payment infrastructure.
Pakrom collects personal data through the following channels:
Pakrom processes personal data only where a lawful basis exists. The table below sets out our primary processing purposes and the corresponding legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of a contract (fulfilling account services) |
| Identity and age verification (KYC) | Legal obligation; legitimate interests (fraud prevention) |
| Platform operation and security | Legitimate interests (maintaining a secure, functional platform) |
| Customer support communications | Performance of a contract; legitimate interests |
| Analytics and platform improvement | Legitimate interests (improving user experience) |
| Responsible gambling compliance | Legal obligation; vital interests (protecting users from harm) |
| Email communications and policy updates | Legitimate interests; consent where required |
| Legal, regulatory and compliance obligations | Legal obligation |
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Pakrom does not sell, rent or trade your personal data to any third party for commercial or marketing purposes. Personal data may be shared in the following limited circumstances only:
Pakrom engages trusted third-party service providers to support platform operations. These may include hosting and cloud infrastructure providers, analytics service providers, email delivery services, identity verification (KYC) providers and security/fraud prevention services. All processors are bound by data processing agreements and may only use data for the specific purposes authorised by Pakrom.
Pakrom may disclose personal data where required to do so by applicable law, court order, valid legal process, regulatory obligation or the lawful request of a competent authority. In such cases, Pakrom will disclose only the minimum data necessary to comply with the legal obligation and, where legally permissible, will endeavour to notify the affected user.
In the event of a merger, acquisition, restructuring or sale of all or part of Pakrom's business, personal data may be transferred to the successor entity as part of that transaction. Affected users will be notified of any such transfer and the applicable privacy arrangements.
References to payment method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or cryptocurrency options on the Platform are provided as informational context only. Pakrom does not share personal data with these institutions and does not imply that they are partners, data processors or in any way connected with gambling activity on the Platform.
The Platform uses cookies and similar technologies to enable core functions, improve performance and understand how users interact with the site. The following categories of cookies are in use:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential / Session | Required for the Platform to function — session authentication, security tokens, page navigation state. | Session duration |
| Functional / Preference | Remembers your language, layout or accessibility preferences across visits. | Up to 12 months |
| Analytics / Performance | Collects anonymised or pseudonymised data on page views, session duration and navigation paths to improve the Platform. No personally identifiable information is passed to analytics providers. | Up to 26 months |
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use core Platform features. For third-party analytics cookies, please refer to the respective provider's privacy documentation.
Pakrom retains personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders re-identification impossible.
Pakrom applies appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, disclosure or alteration. Measures include but are not limited to:
While Pakrom takes data security seriously and implements reasonable protective measures, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Pakrom will notify affected users and relevant authorities in accordance with applicable legal obligations.
Pakrom may transfer personal data to countries outside Pakistan for the purposes of operating the Platform, engaging service providers or meeting legal obligations. Where personal data is transferred internationally, Pakrom takes steps to ensure that adequate safeguards are in place to protect your data, including contractual protections with data processors.
Users in Pakistan should be aware that data protection laws in other jurisdictions may differ from those applicable in Pakistan. By using the Platform, you consent to the transfer of your personal data in accordance with the terms of this Policy.
As a user of the Platform, you hold the following rights in relation to your personal data. Pakrom is committed to upholding these rights and to responding to valid requests promptly:
Request a copy of the personal data Pakrom holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data held about you without undue delay.
Request deletion of your personal data where it is no longer necessary, consent is withdrawn, or processing was unlawful — subject to legal retention obligations.
Request that Pakrom restricts processing of your data in certain circumstances — for example while the accuracy of data is contested.
Receive your personal data in a structured, machine-readable format and transmit it to another controller where technically feasible.
Object to processing of your personal data where it is based on legitimate interests, including profiling for analytical purposes.
To exercise any of the above rights, please contact Pakrom using the details set out in Section 17. We will respond to all valid requests within a reasonable timeframe and without charge, except in cases of manifestly unfounded or repetitive requests. We may require identity verification before processing certain requests to protect against unauthorised access.
The Platform is strictly restricted to adults. You must be at least 18 years of age, or the higher minimum required by the applicable operator or license jurisdiction, to use the Platform or access any gambling-related content.
Pakrom does not knowingly collect personal data from individuals under the applicable minimum age. If Pakrom becomes aware that personal data has been collected from a minor, such data will be deleted promptly and access to the Platform will be terminated. If you are a parent or guardian and believe a minor in your care has submitted personal data to Pakrom, please contact us immediately at [email protected].
Being 18 years of age does not, of itself, make gambling lawful in Pakistan. Users must understand and comply with applicable local law before accessing any gambling-related content or services.
The Platform may reference third-party operators, payment services or other external resources in an informational context. Pakrom is not responsible for the privacy practices of any third-party platform or operator. References to third-party services — including but not limited to payment method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or cryptocurrency platforms — do not imply a partnership, data-sharing arrangement or endorsement by those entities of Pakrom or of gambling activity.
Where you choose to access a third-party platform referenced on Pakrom, you do so under that platform's own terms and privacy policy. Pakrom has no control over, and accepts no responsibility for, the data practices of third parties.
Pakrom is an English-language platform designed for users in Pakistan. Our platform serves users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other Pakistani cities. We are aware of the data protection landscape in Pakistan and are committed to handling user data responsibly.
Pakistan's primary data protection framework continues to develop. Pakrom applies internationally recognised data protection principles — including purpose limitation, data minimisation, storage limitation, integrity and confidentiality — regardless of the specific statutory framework in force at any given time.
Pakrom does not share personal data with, or transfer data to, the Government of Pakistan, the PTA, the State Bank of Pakistan, any provincial authority, or any Pakistani bank without a valid legal basis such as a lawful court order or valid statutory obligation. Payment method names referenced on the Platform are used for contextual familiarity only and do not represent data-sharing arrangements with those institutions.
Pakrom reserves the right to amend or update this Privacy Policy at any time. Material changes will be communicated to registered users via the email address on record and/or by a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy reflects the date on which the most recent changes were published. Your continued use of the Platform following publication of an updated Policy constitutes your acceptance of those changes. If you do not agree to the updated Policy, you must cease using the Platform.
We encourage you to review this Policy periodically to remain informed of how Pakrom handles your personal data. The current version will always be available at https://pakrom.cam/privacy-policy.
For all privacy-related enquiries, data subject requests, or to report a suspected data breach, please contact Pakrom using the following details:
Please also refer to our Terms & Conditions and Responsible Gambling Policy for the full framework governing your use of the Pakrom platform.
Head back to our homepage to explore cricket betting guides, live casino content and responsible gambling tools — all built for Pakistani users, all handled with the data care described in this Policy.